OMS – Outage Management System

Identify and resolve outages faster, with fewer customer calls. inavitas OMS manages the full outage lifecycle, from fault detection to restoration reports, on a single, integrated platform.

MANAGE YOUR GRID

What inavitas OMS does

inavitas OMS brings together outage notifications from SCADA, AMI/OSOS, CRM, GIS, and field teams in one place. Operators see every open and energized outage on a live map, prioritize work with dashboards and reports, keep customers informed via SMS and mobile apps, and close out incidents with consistent, rule-based archiving.

Why OMS

Key benefits

OMS helps utilities move from scattered fault handling to stable, coordinated, data-driven outage management.

Faster fault restoration

Correlate alarms, customer calls, and meter data on a single map so operators can find the fault, dispatch the right crew, and restore power sooner.

Full LV/MV network visibility

Use GIS integration to see lines, transformers, subscribers, and switching points, and to track open and energized outages across the network.

Higher customer satisfaction

Keep customers and internal teams informed with automated SMS and mobile notifications for outage start, restoration, and cancellations.

Built to integrate and comply

Exchange data in real time with systems like GIS, MIS, WFM, SCADA, OSOS, and CRM, while staying aligned with regulatory and reporting requirements.

Process

How OMS works in practice

Collect & correlate signals

Gather outage information from SCADA alarms, smart meter data, CRM trouble calls, and field reports. OMS correlates these inputs and flags potential outages on the network model.

Analyse, locate & dispatch

Gather outage information from SCADA alarms, smart meter data, CRM trouble calls, and field reports. OMS correlates these inputs and flags potential outages on the network model.

Restore, communicate & learn

Update restoration status, send automatic SMS and mobile notifications, and archive outages using rule sets. Periodic reports support performance tracking and continuous improvement.

Why OMS

Key capabilities at a glance

GIS-based network model

Integrate LV/MV assets, subscribers, and switching points from GIS so every outage is shown in its real network context.

Outage prediction & analytics

Apply configurable algorithms to predict outage locations, group related events, and analyse performance trends over time.

Multi-channel stakeholder notifications

Inform customers, call centers, and field teams through SMS, mobile apps, and other channels with consistent, up-to-date outage status.

Reporting & data quality control

Inform customers, call centers, and field teams through SMS, mobile apps, and other channels with consistent, up-to-date outage status.

Systematic approach

Part of one unified system

OMS is one of the core modules in the Inavitas utility stack. It exchanges data with Utility SCADA, ADMS, WFM, AMI/OSOS, CRM, and GIS. Utilities can start with OMS and later extend to full ADMS, or integrate OMS into their existing IT/OT landscape while keeping a consistent data model, cybersecurity posture, and 24/7 support.

Established and Trusted

By the numbers

50+

R&D Projects

50+

GW of Managed Assets

150+

Engineers

OMS in one brochure

Shareable PDF for your team and stakeholders

Get a short, structured overview of Inavitas OMS: what it does, key capabilities, example use cases, and how it fits into the wider utility platform. Ideal for internal review, partner enablement, or attaching to RFP responses.

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